秒速时时彩彩走势图
Product
Honor
  • Engineering Technology Research Center
  • Quality products
  • Famous brand products of Henan Province in 2010
  • The third vice president of the unit
  • The first executive vice chairman of the board of directors of the unit
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After-sale service
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Company product sales and customer service service placed at the same height, pioneering service industry, the whole process of the service concept into production and sales work, and further improve the formation of Xin special sales service, electrical characteristics unique.
The company will be "100 percent customer satisfaction," the customer service objectives throughout the entire sales process, to provide users with quality products, to achieve "service oriented, excellence". To further improve the previous single after-sales service, the formation of pre-sale, sale, the sale of one-stop service. Service network and brand building, the continuous development of enterprise scale, the first time to provide first-class customer service.
Pre - Sales Service: provide products and technical hotline consultation, with the full communication with customers, according to user requirements to provide design.
Sale of services: to provide the use of the product operation, maintenance of knowledge training, guidance and installation and commissioning.
After sales service: the implementation of 24 hours all-weather service system.
Service commitment:
1, in time to provide technical information and documents to the buyer of the contract, free technical advice and operational training, regular customer visits. Necessary to invite the buyer to participate in the design review.
2, in strict accordance with the contract delivery date and delivery order delivery, to meet the requirements of the installation of the buyer's engineering equipment. In a timely manner to be provided with complete technical documentation, test report and spare parts.
3. We can provide technical information to meet the requirements of equipment interface for the buyer to choose and purchase the equipment related to the contract equipment.
4, when necessary, arrange professional engineering and technical personnel, on-site guidance, installation and commissioning, until the device is successfully put into operation.
5, the establishment of a comprehensive product and user files, regular implementation of quality tracking, continuous improvement, do a good job.
6, the product from the date of the factory, the implementation of twelve months free three guarantees, lifetime warranty. Within the warranty period, the user in the installation process of transformer quality are not satisfied with the replacement, repair, for users to buy, do not worry, use more at ease. Problems beyond the warranty period, we are free to repair, the need to increase parts and components, only the cost of parts and components.
7, the company has a professional after-sales service team and quality and perfect service network, the product of the implementation of lifelong service system. Service staff are professional electrical engineering degree, solid theoretical knowledge, practical ability, practical operation experience, strictly implement the service commitment for customers to solve various technical problems, can fully meet the requirements of service users.
8, the company's commitment: from the user feedback information received within 2 hours to give satisfactory answer. Need on-site service, we will be the fastest speed, the best way to the field service, until the user satisfaction.
Customer satisfaction is our desire, but also our responsibility.
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秒速时时彩彩走势图